Pandemic-Influenced Trends Impacting eCommerce One Year Later | Online Sales Guide Tips
Welcome back Liz Armbruester May 10, 2021 Since the onset of the COVID-19 pandemic, businesses of all types and sizes have grappled with impacts on their supply chains and changes in consumer behavior as the world adjusted to a digital-first way of shopping. While retailers had to manage ongoing changes like in-person capacity limits and COVID-19 safety protocols throughout the year, many also had to navigate the changes that came with shifting to an online-first business model and the associated sales operations and fulfillment challenges that came with it. Because of how rapidly our society shifted to online commerce, a number of growing pains have been felt across the manufacturing, retail, and services industries. The shift also created changes poised to impact commerce for the foreseeable future. From changes in consumer confidence to an extended Cyber Week, the pandemic has fueled several economic trends that were revealed and can be examined further in the Avalara Commerce M...